The Clinical Medical Assistant Professional program is designed to prepare students to function as professionals in multiple healthcare settings. Medical Assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and phlebotomy. Job opportunities are prevalent with physician’s offices, clinics, chiropractor’s offices, hospitals and outpatient facilities.
This program, offered by our accredited school partners, also includes the voucher to pursue the National Healthcareer Associations (NHA) Certified Clinical Medical Assistant, Certified EKG Technician, and Certified Phlebotomy Technician Exams. **Note: the Phlebotomy and EKG exams have specific hands on requirements before candidates are able to sit for the certification. Please visit nhanow.com for more eligibility information**
Program also includes an optional clinical externship at a local healthcare provider! Additional fees may apply for a background check, drug test and other externship site testing requirements. Fees will be paid by the student at the time of placement in the optional externship.
The purpose of the Clinical Medical Assistant Professional program is to prepare students to assist physicians and nurses by performing functions related to the clinical aspects of a medical office, included but not limited to phlebotomy and EKG duties. This program covers the following key areas and topics:
Process and procedures for collecting blood specimens for laboratory analysis
All aspects of blood collection and related procedures
The order of draw
Universal precautions
Skills to perform venipunctures completely and safely
Terminology and related anatomy and physiology
Clinical responsibilities of the medical office – assisting the physician with patient related care
Preparing patients for examination and treatment, routine procedures and diagnostic testing
HIPAA, patient confidentiality, legal aspects of healthcare and regulatory patient care issues Recording and taking of vital signs, blood pressure, and other patient care items related to the physician office visit
Review and administration of medications, allergies and other pharmacology related items
Laboratory procedures, phlebotomy and the proper techniques required to collect specimens for laboratory analysis
Cardiology and the proper placement of leads when taking a 12 lead EKG
Detailed anatomy and physiology of the heart
Medical disease processes and terminology
Medical ethics and legal aspects of patient contact
Electrocardiography and echocardiography
An introduction to the components, function, and proper use of the EKG machine
The normal anatomy of the chest wall for proper lead placement
12-lead placement and other practices
Module 1: Healthcare Fundamentals
• The History of Healthcare
• Healthcare Etiquette
• Professional Situations and Applications
Module 2: Communication in Healthcare
• Healthcare Teams
• Team Success
• Champions
Module 3: Medical Documentation and Record Keeping: HIPAA
• Use and Disclosure
• Real Life Scenarios
• HIPAA Laws, Policies, and Requirements
Module 4: OSHA Infection Control Compliance
• Introduction to Infection Control
• Personal Protection
• Protection of the Office Environment
• Instruments, Specialized Equipment & Laboratory Specimens
• Infectious Patients & Healthcare Workers
• Waste Management Plan
• Chemical Disinfection
• Heat Sterilization
• Exposure Control
• General Safety Standards
• Employee Training
• OSHA'S Required Records
Module 5: Medical Terminology
• Word Structure
• Prefix, Root Word, and Suffix
• Organization of the Body
• Diagnostic Testing and Radiology
Module 6: Anatomy & Physiology
• Anatomy and Physiology Basics
• Musculoskeletal, Integumentary, and Respiratory Systems
• Digestive, Reproductive, and Urinary Systems
• Blood and the Cardiovascular System
• Lymphatic, Immune, and Endocrine Systems
• Nervous and Sensory Systems
Module 7: Administrative Responsibilities
• The Health Record
• Reception and Daily Operations
Module 8: Billing and Reimbursement
• Billing and Reimbursement
• Health Insurance Basics
• Claims
• Accounts, Collections, and Banking
Module 9: Basic Clinical Procedures
• Vital Signs
• Physical Examination
• Assisting with Minor Surgery
Module 10: Advanced Clinical Procedures
• Patient Coaching with Health Promotion
• Patient Coaching with Nutrition
• Pharmacology Basics
• Administering Medication
• Cardiopulmonary Procedures
• Medical Emergencies
Module 11: Cardiovascular System
• Heart Structure
• Blood Flow
• Heart's Conduction System
• EKG Terminology
• EKG Waves and Segments
• EKG Intervals
Module 12: EKG Supplies and Equipment
• Thermal EKG Paper
• Electrodes
• Electrocardiograph Settings and Calibration
• Biopolar Leads
• Augmented Leads
• Chest Leads
Module 13: EKG Procedure
• Patient Prep
• Applying Electrodes and Lead Wires
• Running the EKG Tracing
• Troubleshooting Artifact
• Evaluating an EKG Tracing
• Identifying an Abnormal Rhythm
• Finishing the EKG
Module 14: EKG Testing
• Exercise Stress Test
• Nuclear Stress Test
• Holter Monitor
• Cardiac Event Recorder
• Implantable Loop Recorder
• Transtelephonic Monitoring
• Portable Handheld EKG Monitors
Module 15: Venipuncture Equipment and Safety
• Personal Protective Equipment
• Tourniquets
• Antiseptics
• Evacuated Collection Tubes
• Post-exposure Needle stick Follow-Up
Module 16: Venipuncture
• Patient Prep
• Preparing Venipuncture
• Performing Venipuncture
• Completing Venipuncture
• Complications with Venipuncture
Module 17: Capillary Puncture
• Equipment
• Site Selection
• Patient Prep
• Collecting the Specimen
Module 18: Specimen Handling
• Chain of Custody
• Capillary Puncture Specimen Handling
Clinical Medical Assistant: Live Simulation Scenario 1
Perform an EKG
• Patient Interaction
• Proper Procedure
• Accurate Lead Placement
• Decision Making
Clinical Medical Assistant: Live Simulation Scenario 2
Clean and Disinfect Wound
• Patient History and Information
• Correct Process
• Supplies
• Procedure
• Clean Up and Disposal
Clinical Medical Assistant: Live Simulation Scenario 3
Collect Vitals and Blood Sample
• Patient History
• Correct Vitals
• Physician Notes
• Supplies
• Clean up and Disposal
Clinical Medical Assistant: Live Simulation Scenario 4
Patient Interaction and Preparation
• Patient History and Information
• Correct Vitals
• Perform EKG
• Patient Preparation
All required reference materials are provided with this program. Technical requirements:
Internet Connection
• Broadband or High-Speed (DSL, Cable, Wireless)
Hardware Requirements
• Processor - 2GHz Processor or Higher
• Memory - 1 GB RAM Minimum Recommended
Software Requirements
• Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher
• Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers - Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Adobe PDF Reader
Included with this program, students receive exam vouchers for the following national certifications from National Healthcareer Association's (NHA)
Certified Clinical Medical Assistant (CCMA) national certification exam
Certified Phlebotomy Technician (CPT) certification exam
Certified EKG Technician (CET) certification exam.
**Note: the Phlebotomy and EKG exams have specific hands on requirements before candidates are able to sit for the certification. Please visit nhanow.com for more eligibility information**
This program includes national certifications, for state specific information regarding the licensing requirements in your state please visit your states regulatory board.
This course provides students with qualified support professionals to guide them through their learning experience. The student support team is available to answer any questions a learner may have including questions on course content, course material, certifications, and registration or enrollment questions. Support advisers also monitor the progress of learners to ensure training retention and program advancement.
Certified Clinical Medical Assistant Professional FAQs
To request more information, you can contact us via online chat, our website contact
form, or toll free at
1-855-201-6910.
Online courses are accessible 24/7/365 and self-paced, allowing you to progress at your own pace on your own schedule. They can be taken from anywhere in the world from the comfort of your own home. Classroom courses have a set schedule of the days and times the courses will be held, and you must attend during those specific times.
Find out if online learning is right for you by contacting our team of registration advisers. Our team is available to answer any of your questions about taking an online course before you commit to enrolling. We will walk you through what to expect to ensure you are making the right decision. You can contact a registration adviser today via online chat, our website contact
form, or toll free at
1-855-201-6910.
No, you are not required to have a diploma or higher education degree to enroll in an online course. However, some occupations may require minimum educational thresholds for employment or certification. For more information on your desired career requirements, please contact us via online chat, our website contact
form, or toll free at
1-855-201-6910
To take an online course, you will need to have access to an internet connection and an internet ready device such as a laptop, PC, or tablet. For course specific requirements, please visit the course page or contact a registration adviser today.
Our courses are developed with multiple formats including text, audio, video, and interactivity. Our courses also include multiple resources and tools which can include flashcards, games, activities, and more.
No, you can take the online courses from anywhere in the world.
We participate in several financial assistance options including third party funding, both military and non-military. To request more information on the financial assistance options available and check your eligibility, contact us via online chat, our website contact
form, or toll free at
1-855-201-6910.
Duration is the amount of time you will receive access to your course. Durations vary by course and range between 1 month and 12 months. If you complete your course before your duration ends you will continue to have access to your course until the duration period ends.
Many of our career training programs include certification vouchers. This means that at the successful completion of your course, at no additional charge, you will receive an exam voucher for the corresponding industry certification. This voucher will allow you to register and sit for the appropriate certification exam to obtain your industry credential.
Our online courses are open enrollment, so you can start immediately. If you are using any third-party funding to cover your course tuition, your start date may be a future date determined by your funding program.
Once enrolled, you will be assigned a client adviser who will provide you with customer and technical support. Your client adviser will supply you with your course access information, any needed materials, and be available to answer any questions you have during your training experience. They will regularly check-in with you to monitor your progress and assist you with staying on track. You will also be assigned to a course mentor who will provide curriculum support throughout your training. Your mentor is available to answer any questions you have on your course curriculum, will monitor your progress and understanding of the curriculum, and may give assignments or quizzes.
If you experience any trouble accessing your course including technical issues or lost login credentials, please contact your client adviser at
helpdesk@worldeducation.net.
We strive to provide a fully online experience for students however some of our training courses include physical materials or equipment. Courses that have materials shipped directly to students will be shipped within 7 business days of registration. Some training courses have material for different sections and these courses may require multiple shipments as you completed stages of your course.
Our goal for students is to successfully complete their training course and achieve their career goals. We understand that extenuating circumstances can interfere with your ability to complete your course in the duration given. Because of this we have free or low-cost extensions available for our courses upon request. To discuss or request an extension please contact your client adviser at
helpdesk@worldeducation.net.
Upon successful completion of your course and fulfillment of any outstanding financial obligations, you will receive your certificate of completion. Certificates are provided to you within 30 days of completion. Your certificate will validate the training course you completed with a stamp of completion.
Students that successfully complete our career training programs are assigned a career development adviser who will coordinate placement at a local externship or hands on opportunity. These opportunities are optional and may vary based on availability and occupation. Your career development adviser will also provide job search services such as: resume building, mock interviews, job opportunity resources, and more. Our professional enrichment courses do not come with a career adviser or career services.