Demonstrate therapeutic communication feedback techniques to obtain information when gathering patient history.
Obtain and document patient history.
Respond to nonverbal communication while iterating with the patient.
Demonstrate correct documentation of the patient's record using the SOAP format.
Price: $49.00


    Quantity:
    A patient history is a record of a patient's medical past, including previous illnesses, surgeries, and vaccinations, as well as information about the patient's current state of health. A key responsibility of a medical assistant is to take patient history. In this module, students will learn how to obtain and document needed information for patient history, and how to use therapeutic communication techniques to gather the needed information.

    You’ll learn

    the type of information included in patient history
    the steps for how to obtain and document patient history
    how to document a patient's record using the SOAP format
    how to identify barriers to communication
    much more (see Content Details for more specific information)
    Introduction
    Step 1 - Preparation
    Step 1.1 - Equipment preparation
    Step 1.2 - Medical assistant preparation
    Step 1.3 - Patient preparation
    Step 2 - Procedure
    Step 3 - Complete the documentation
    All required reference materials are provided with this program. Technical requirements:

    Internet Connection
    • Broadband or High-Speed (DSL, Cable, Wireless)
    Hardware Requirements
    • Processor - 2GHz Processor or Higher
    • Memory - 1 GB RAM Minimum Recommended

    Software Requirements
    • Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher
    • Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
    • Internet Browsers - Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
    • Adobe PDF Reader
    This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.

    Product Type:
    Course
    Course Type:
    Lab/Simulation
    Level:
    Beginner
    Language:
    English
    Hours:
    1
    Duration:
    3 months
    Avg Completion:
    1 Month

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