Full Catalog

Almost everything that happens in the workplace requires some form of communication. Frontline managers have to communicate with the workers they supervise, with their colleagues in management, and with their bosses in the executive suite. Being able to communicate clearly and effectively is a vital skill for any frontline manager. This course provides a brief introduction to communication theory, but the main emphasis is on practical approaches to communicating in the workplace. Topics...

TFrontline managers have many different responsibilities in their role within a business organization. They coordinate work schedules, create and implement action plans, prioritize problem-solving, all while keeping team morale and motivation high. As a frontline manager, you will be responsible for coaching employees to improve their work habits, overcome specific obstacles, or collaborate better with colleagues.In this course you will explore how coaching employees is a vital part of...

This course, aimed at aspiring supervisors and companies that want to improve their employees' supervisory skills, is designed to help a worker make the transition from individual contributor to a supervisor who oversees the work of others. Self-paced and highly interactive, the course details the fundamental nature of a supervisor's role and the basic management principles that apply to it. It also provides a close look at seven skills that are essential to any supervisor's success: managing...

What kind of leader are you? Under what conditions does your natural leadership style work well? In this course, you'll identify your own leadership style and learn how to build on your strengths to improve areas of weakness. The course lays out four effective leadership styles and two problematic ones as well as when to deploy each kind of leadership. You'll learn how to build the emotional intelligence that underlies all effective leadership and the best ways to approach conflict.Credits:...

No two organizations are the same. Each one has its own distinctive organizational culture: the rules, both written and unwritten, that govern how employees interact and how they do their jobs. Frontline managers play an important role in maintaining their organization's culture. It's up to them to make sure the people they supervise are aware of the values, norms, and customs that define their workplace. This course is designed to help new managers understand and adapt to the culture of their...

Progressive discipline is a process for handling workplace issues by providing opportunities for employees to correct problems through a series of increasingly severe sanctions. Progressive discipline is considered a best practice because it is corrective rather than punitive and tailored to the seriousness of the issue. This course will provide Frontline Managers with the skills necessary to implement and manage an effective progressive discipline program at their organization.

Managing a team or group requires a different approach to managing individuals and a skillset appropriate for the unique challenges groups and teams present. In this course, we'll distinguish between teams and groups, and explore the ways that both are used in modern business. You'll learn to recognize how teams come together and make decisions. This course will help new managers build a good team, empower it, resolve conflicts within it and how to jumpstart the team's creativity.View Course...

While the specific duties of a frontline manager will vary depending on the industry in which they work, one skill that all frontline managers need to master is time management. Frontline managers need to be skilled at managing both their time and company time. Specifically, successful frontline managers must learn to optimize how their direct reports spend their time to improve efficiency and productivity.In this course, you will learn how to become more effective by employing time management...

Finding a healthy work-life balance—knowing the right amount of time to devote to your work, to your family, and to yourself—has never been easy, especially for those in managerial positions.This introductory course is meant for frontline managers, or aspiring frontline managers, who recognize work-life balance as a skill and want to improve their ability to create this balance. This course looks at methods and techniques to reconcile work and family. You will also consider the question of...

All teachers want children to fulfill their creative potential, but teachers and other adults often unintentionally stifle creativity. Fueling Creativity in the Classroom, offered by our accredited school partners, is designed to help teachers know and understand the skills that children need to thrive in the future: knowing how to learn, passion and curiosity, people skills, and creativity. Teachers need to ensure that every single early childhood setting is a place where ideas can grow and...

El curso de fundamentos de la informática capacita al usuario en los conceptos básicos del uso de la computadora. Esto incluye describir los diferentes equipos que se encuentran más comúnmente en el uso diario, configurar una conexión de red, explorar los navegadores web populares, definir y configurar un sistema operativo y cubrir el panel de control de la computadora donde los usuarios pueden personalizar la configuración de sus máquinas. Con este curso, los estudiantes obtendrán un curso...

Fundraising is one of the central activities of a nonprofit organization. To help finance operating budgets, nonprofits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply for foundation grants.This course, offered by our accredited school partners, offers an introduction to fundraising for nonprofit organizations, with an emphasis on the fundamental issues....

This course, offered by our accredited school partners, will prepare you take the GED (General Education Development) test. The GED test is broken into five-test sections. The sections included in this course are Language Arts, Writing, Language Arts, Reading, Social Studies, Science, and Math. This online course provides many resources from test-taking tips and strategies, exercises, assignments, and practice test with explanation of answers. The testing format will be explained and broken...

This course provides an overview of special needs of senior individuals involved with the physical, social, psychological, nutritional, and economic aspects of aging. As a healthcare professional, it is important to be aware of the various changes associated with aging and to assist patients in meeting needs and maintaining a high quality and healthy lifestyle.Enroll through one of our accredited university or college partners today!

In this series, we are going to learn the basics of using the command-line interface. If you have ever been scared when the cursor shows up on a seemingly blank screen or wondered what the Terminal or cmd application can accomplish, then stay tuned to learn the basics and increase your productivity.

In this course, Getting your Data into Splunk Effortlessly, you will learn about the many ways there are to configure data inputs into your Splunk Enterprise deployment. These methods include monitoring folders or files, using network inputs (UDP/TCP), using scripted inputs, and even using agentless solutions like the HTTP Event Collector. This course is critical to your understanding and use of Splunk as clearly Splunk is only as valuable as it is complete with its data from your...

GIAC is a registered trademark of the Escal Institute of Advanced Technologies, Inc. SANS is not affiliated with these courses. GIAC has been an industry leader in information security certifications for years. The GIAC Security Essentials (GSEC) is designed for Security Professionals who want to demonstrate that they are qualified for IT systems hands-on roles with respect to security tasks. GSEC is one of the DoDD Approved 8140 / 8570 Baseline Certifications for IAT Level II.

The Google Cloud Platform - Associate Cloud Engineer course targets those individuals looking to learn to deploy applications in the Google Cloud Platform. The course also assists learners in how to monitor operations and manage enterprise-scale solutions. This course also ensures the learner understands how to use both the Google Cloud Console as well as the command-line interface to perform solution deployment, maintenance, and monitoring. While it thoroughly prepares its students for the...

Grant Writing is at the heart of the nonprofit world, and Grant Writers remain in high demand. Philanthropy has remained strong in the United States. From large funders such as Bill and Melinda Gates to small funders, Grant Writers seek to secure funds for individuals. The Grant Writer provides a crucial connection between the person seeking grants and funders. This course, offered by our accredited school partners, will allow students to gain a full understanding of grant writing from...

This program has three modules: •Interior Decorating and Design•Green Interior DesignInterior design and decorating touches the lives of all of us in a very direct way we all live in interiors, and most of us work, study, shop, and travel inside buildings, vehicles, and other enclosures. At one time or another, almost everyone has been an interior designer or decorator on a limited scale, when choosing a painting color or a rug, when buying furniture, or when arranging furniture in a new...

Group Exercise Instructor Level 1 contains essential information for students who are interested in developing their skills in creating an effective group exercise class. In a group fitness class, you can reach a large number of participants while providing a safe and fun environment. This course provides an introduction to the profession along with learning how to develop in person and virtual classes, the basics of class set-up, how to choose music, aspects of leadership, client motivation,...

The Group Exercise Instructor - Level 2 course is designed to prepare students for the ACSM certification exam. It covers all key elements of preventative rehabilitation and fitness programs, equipping students with the knowledge, skills, and abilities outlined by the ACSM. The course features contributions from field experts in physiology, kinesiology, fitness, cardiology, pulmonary medicine, and epidemiology, highlighting their specialized knowledge. It includes both theoretical and...

Proper hand hygiene is essential in the prevention of infectious disease. This simulation will allow you to view and demonstrate the steps involved in proper hand hygiene using sanitizer and soap and water. Including both Learn and Test modes, the online simulator will test your ability to properly demonstrate hand hygiene. Practice the steps of the procedure as often as you want until you are confident.You'll learnhow to apply product to all surfaces of the handhow to practice hand hygiene...

The medical assistant plays an important role in the handling of medical emergencies, since they are often the first point of contact in the medical office. It is the responsibility of the medical assistant to be aware and knowledgeable of certain kinds of emergency care performed in the medical office. Proper training in medical emergencies can often save a patient's life or prevent irreversible outcomes. In this module, students will learn about various types of medical emergencies and the...

BGP is the protocol that routes the internet. This show will introduce you to BGP as the protocol of the internet, how to get it up and running and then verify that you have BGP working. Though the configuration is simple. The choices you have to route are all dependent upon policy decisions you make.

When you are planning, creating, and managing networks, some of the tasks can be repetitive and time consuming. Scripting allows you to automate these tasks to allow for reproducibility, scaling to larger systems, and collaborating with others use versioning. In this series, we will see how to utilize Python to make your life as a networking professional a little easier. See you there.

The GNS3 Essentials short series that will help you to get GNS3 up and running so that you get networking devices virtualized so that you can simulate a lab environment or a production scenario. You will learn what is required, as well as how to install it for your best use. Using Dynamips images (Cisco IOS) and Cisco VIRL images, you'll see how to add devices to make GNS3 more functional.

The Hands-on with TEAMS show is designed for Enterprise Administrators who take part in evaluating, planning, deploying, and managing Microsoft Teams. Microsoft Teams is an integrated communication and collaboration solution for enabling all of your users to create and share content, as well as schedule meetings and interact with each other. Microsoft now brings together the most important collaboration capabilities that your enterprise needs in order to enable you to invite everyone you work...

The Hands-on with SCCM show is designed for Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft Infrastructure using the Microsoft Endpoint Manager product. Microsoft Endpoint Manager is an integrated solution for managing all of your devices. Microsoft now brings together Configuration Manager and Intune, without a complex migration, and with simplified licensing, allowing you to manage your devices anytime and from anywhere, on-prem,...

Even though the MCSA and MCSE have been retired, many of us still manage on-premises environments running Windows Server 2019. This course covers some of the basic administration tasks, updated for Windows Server 2019.

Medical billing and coding deal with the financial and patient communication among medical practices. They are responsible for patient files and notes. People working in this career may also process payments, including send out bills and dealing with insurance claims. This Medical Coding and Billing course, offered by our accredited school partners, will provide you with the skills you need to perform the required tasks in this career field. Students will learn:• An overview of healthcare and...

Medical Assistants play a key role in Healthcare and are the backbone of most Healthcare facilities. With this virtual live simulation, students will experience real life scenarios that Medical Assistants face everyday. Students are able to navigate through the simulation, interacting with different patients and performing different tasks. Each task assigned in this simulation will allow the student to progress further and complete the services to each patient. Each task within the scenarios...

Healthcare Fundamentals is a course that provides a professional understanding of patient care in a variety of healthcare settings. This course, offered by our accredited school partners, begins by giving an overview of the history and theory of delivering healthcare. It then dives deeper to explain the principles & methods of both quality improvement and etiquette within the modern healthcare environment. Learners will then be assessed on how to apply these principles and methods within both...

This course, offered by our accredited school partners, presents a simulation, where the learner will play the role of a project manager on a new product development project at HealthMax Software. The goal of the project is to develop HealthRecords, a new medical records software system. For HealthMax, a small company, the success of this project has become vital to its long-term viability. It is now March, and the plan is to have three satisfied early-adopter customers and a product that is...

"A Home Health Aide (HHA) may also be known as a Home Caregiver or Residential Assistant (RA). An HHA provides basic, personal care and health-related services to a variety of individuals (patients) who require more assistance than family and/or friends are able to provide. HHAs are part of a category of occupations that is commonly referred to as ""direct care workers."" The services/care that a Home Health Aide provides depends upon their specialty area.If you've ever thought about becoming...

Acepte el desafío de producir panes y pasteles de alta calidad en cualquier aspecto de la industria de servicios de alimentos o simplemente dentro de su propia casa. Los productos horneados y los pasteles ofrecen la oportunidad de combinar las habilidades culinarias con una pizca de creatividad y una pizca de arte. Nuestro programa de artes de repostería y panadería ofrece una experiencia atractiva de repostería y repostería que ofrece lo clásico y, al mismo tiempo, incorpora las tendencias...

This course, offered by our accredited school partners, covers financial reports and their meaning. You will learn the fundamentals and importance of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. You will also be exposed to financial (ratio) analysis. Enroll through one of our accredited university or college partners today!

This course, offered by our accredited school partners, will develop your ability to appropriately interpret the major financial accounting statements that are used by nonprofit organizations. Ideally, you will gain an understanding of the types of financial statements that are used by nonprofit organizations, and how they differ from for-profit financial reporting. Also, you should gain an appreciation of both the power and limitations of accounting information in assessing financial...

HTML5 Canvas elements bring art and animation to the browser. In this series, we explore the capabilities of the HTML5 Canvas element in conjunction with JavaScript. This includes simple "pen" drawings, image displaying, image manipulation, and animations. Knowing HTML5 Canvas provides a great way to start with in-browser games as well as expressing those artistic desires. Hope to see you there!

Whether you are a newly promoted manager, a business owner or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. This class, offered by our accredited school partners, is specifically designed to help people without any experience or knowledge of human resources to understand the critical functions and how it affects us all. You will explore the road map of human resources through legal issues, recruiting and retaining the best...

HVAC/R Technician 1: Fundamentals & RefrigerationOur HVAC/R Technician 1: Fundamentals & Refrigeration course has a clear-cut vision of necessary knowledge to gain employment in the HVAC/R industry. This HVAC/R Technician course provides comprehensive coverage of the fundamentals of the HVAC/R industry and refrigeration systems. Our HVAC/R Technician course delivers fundamental concepts, the most current trends, and practical applications with simple language and skillfully presented concepts....

The International Classification of Diseases (ICD), 10th Revision, Clinical Modification (CM) was designed to classify patient morbidity or sickness and mortality or death information to index health records. Accurate coding using the ICD system is vital to successfully reporting and maintaining health records as well as billing for reimbursement for services rendered. ICD coding is also used by governments and medical personnel to gather data and statistics that assist with medical research...

The Implement Enterprise Spunk for your Business course seeks to get students up and running quickly with Splunk Enterprise. This course begins with a look at the fundamentals of Splunk as an important component in the business processes of a modern organization. We review the main components of Splunk and just how remarkable this product can become for your business. This course then dives deep into the configuration, maintenance, and support of Splunk operations for a modern company. This is...

An Individualized Education Plan serves as a blueprint for learners who are eligible for special education services. English Language Leaners who also qualify for an IEP are a unique group of students who require specialized instruction and highly trained educators who understand their diverse needs. Placing students into special education programs is framed within a multi-tiered model that serves as a foundation of IEP development. This course, delivered through an accredited school, helps to...

This course, delivered through an accredited school, will focus on the belief that all classrooms are heterogeneous on many levels, as are the students in them. This course will assist teachers seeking to create learning environments that address the variability that is typical of academically diverse classrooms. The course aims to help teachers determine what differentiated instruction is, why it is essential for all learners, how to begin to plan for it, and how to become comfortable enough...

No single strategy can guarantee that a child will learn. Instructional strategies work in collaboration with other educational methods to influence student learning. This Instructional Strategies for Academic Success course, delivered through an accredited school, explores over 330 specific instructional strategies. We discuss how to use assessments, how to conduct lessons, and implement rules and procedures all while building positive relationships with students. Enroll through one of our...

Intercostal drain insertion is a common chest tube procedure that assists in draining air, blood and fluid from the pleural space. This module teaches you how to safely prepare for and perform the insertion of an intercostal drain, using the mattress suture technique. Including both Learn and Test modes, the online simulator enables you to practice and tests your ability to perform the insertion of an intercostal drain. Practice the steps of the procedure online as often as you want, until you...

Intercostal drain insertion is a common chest tube procedure that assists in draining air, blood, and fluid from the pleural space. This module teaches you how to safely prepare for and perform the insertion of an intercostal drain, using the simple technique. Including both Learn and Test modes, the online simulator enables you to practice and tests your ability to perform the insertion of an intercostal drain. Practice the steps of the procedure online as often as you want, until you feel...